Recurring contract mix
Monthly recurring revenue under contract versus project and break-fix work. The single biggest driver of your multiple. Buyers pay for revenue that shows up without being re-sold.
For managed service providers
IT services is consolidating faster than any services category in memory, and the platforms doing the buying have this down to a system: an outreach team, a playbook, and a model that already knows what they'll pay before they call you. I spent ten years on that side of the table selling software and services companies. This practice exists to put that process to work for the founder instead.
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75+
Private-equity-backed platforms actively acquiring IT services and software companies, per industry trackers
47
Acquisitions closed by the single most active platform last year, 33 of them managed service providers
2
Of the most active consolidators are headquartered here in the DC metro
Figures from public deal announcements and industry trackers, 2025.
The first-call trap
When a platform calls you directly, one buyer is setting the price, the structure, and the pace, and you have no alternative at the table. The fix isn't negotiating harder. It's competition: several qualified buyers, a defensible earnings number, and terms compared side by side. That's the difference between the first offer and the best one, and it's the entire reason a success fee pays for itself.
What buyers score
Every acquirer in this market runs roughly the same scorecard. Knowing it a year or two early is worth more than any negotiation tactic later. Most of these are fixable with time, and none of them are fixable in diligence.
Monthly recurring revenue under contract versus project and break-fix work. The single biggest driver of your multiple. Buyers pay for revenue that shows up without being re-sold.
Term length, auto-renewal, and the one owners miss: assignability. A contract that can't transfer in a sale is a discount waiting to be discovered in diligence.
Your largest client as a share of revenue. Over 20% gets priced into every offer; over 35% usually gets structured around (earnout or holdback tied to that relationship).
Per-user and per-endpoint pricing against market. Underpricing reads as churn risk the moment a buyer raises rates; disciplined pricing reads as headroom.
One RMM, one PSA, documented runbooks. A standardized stack integrates in months; a zoo of tools integrates in years, and buyers price the difference.
Whether service delivery, client relationships, and sales survive your exit. The most fixable discount on this list, if you start a year or two early.
Managed security revenue, MDR partnerships, and compliance work (CMMC, HIPAA, SOC 2 support) command a premium over commodity helpdesk.
Accrual financials, clean deferred revenue, and add-backs with support. More MSP deals re-trade on messy books than on any operational issue.
The fee
Published here, not saved for a meeting. No retainer, no monthly bill, and nothing owed if the business doesn't sell.
Questions
Next step
Run the free five-minute estimate, or just call. You'll get me, the person on this page, usually the same day.